【Posting Closed】 Sales Support SpecialistID:70466

This position is no longer available.

35,000 THB ~ 45,000 THBMRT Line5 days ago

Overview

  • Salary

    35,000 THB ~ 45,000 THB

  • Industry

    Consulting

  • Job Description

    - Representative of company to response to new clients’ enquiry in every channel such as, VDO meeting, telephone, face to face meeting. Elaborate a complicated enquiry or large size of
    sales volume to Account Manager when appropriate.
    - Handling urgent requests by phone, email, and messages to immediately respond to customer queries.
    - Supporting all Sales documents activities in business
    - Entering order information into the company database. Answering client questions regarding their accounts. Coordinating and building relationships with customers.
    - Coordinating the sales team by managing schedules, filing important documents, and communicating relevant information
    - Working with staff members from other departments such as marketing, outsourcing, and department to optimize sales.
    - Analyze pending orders and specific customers’ requests to ensure a good level of Customers Satisfaction & and customer experience
    - Monitor sales performance through sales tracking tools and report progress to Account Manager

Qualifications

  • Requirement

    - Bachelor’s degree in Business, Marketing or related field is preferred
    - At least 2-3 years of working experience as a Sales support associate or Sales support specialist, prefer from Services business companies
    - Good English communication with pleasant personality
    - Proficient in computer software systems including MS Office and MS Excel
    - Strong communication and interpersonal skills and dedication to customer satisfaction
    - Excellent time management and organizational skills and the ability to multitask and prioritize
    - Working knowledge of customer relationship management software and data analysis or
    Having an experience with ERP and CRM systems is a plus

  • English Level

    Level 2 - Advanced Level

  • Other Language

    English

Additional Information