28 Jobs for Customer Support found
【カスタマーサポート】不動産仲介・売買（タイ語教室の学費補助有）ID:71282
50,000 THB ~ 65,000 THBChonburiJob Description
【同社について】同社は日本の大手不動産会社のフランチャイズ店です。シラチャ店Open以来、ユーザー様からの新規お客様紹介のおかげで、ご利用いただけるお客様数と売り上げは年々増加傾向にあります。コロナ禍を乗り越え、今年は事業拡大に伴いオフィスビルも移転しました。コロナ禍以降自粛しておりましたが、地域の仲間とBBQやスポーツ観戦、ゴルフコンペイベントなど、町おこしなども行っております。【おすすめポイント】・30代が中心で、代表との距離も近く風通しの良い社風です！・年々成長している会社でポジティブなメンバーとともに働けます！・多種多様な顧客を接客するため、知見が広がる環境です！・社内共用語は簡単なタイ語と英語を使用しているため、会社負担でタイ語教室に通っていただき、業務をしながらタイ語も覚えられます！・オフィス徒歩10分圏内に住居候補あります！※シラチャは家賃10,000～13,000THBでジム付きプール付きのコンドミニアムに住むことも可能です。【業務内容】◇テナント顧客対応・入居時同席と利用方法説明・退去時同席と利用方法説明・入居済顧客との日本語でのメッセージ対応・タイチームへの不具合等のシェアと修繕依頼・顧客から依頼を受けた対応の細かな状況報告・物件の空室状況の確認・更新 サポート・物件写真の撮影および資料作成 サポート・毎月のお休み（祝日）発信◇対オーナー（大家）へのレポート・管理物件の毎月状況報告・３ヶ月に一度のマーケットレポート作成（経済、不動産レポート）・経理から共有を受けたオーナー預かり金の更新状況報告・物件広告の作成および掲載（ウェブサイト、SNS、不動産ポータルサイト）◇営業＆経理サポート・営業不在時の一時接客、案内一時対応・請求書や領収書の顧客への送付や共有（主に経理が担当）・顧客からの入金情報の経理への報告・経理作成の請求書や領収書の顧客への送付と説明・賃料滞納状況確認と対象者への通知（メール&Line）◇社内管理・顧客情報の更新・契約書類の社内システムへの添付・管理物件の入退去状況アップデート・タイチームと協力した営業車の定期管理（洗車、不具合、傷、不用物撤去）【募集背景】顧客拡大に伴い、カスタマーサポートを募集しています！【組織構成】・店舗全体：17名
Benefit
・ビザ、労働許可証支給
・タイ国社会保険
・通勤補助（自走/原付スクーター1年間無償貸与可能）
・携帯電話支給
・賞与
・昇給
・有給OEM Sales OfficerID:71049
36,290 THB ~ 41,200 THBRayongJob Description
- Identify potential OEM clients and build targeted sales strategies for new automotive models.- Develop market-entry strategies by analyzing competitor models, pricing, and market trends to maximize market share.- Establish long-term client relationships to drive recurring business and meet strategic sales goals.
Benefit
- Bonus
- Social security
- Meal allowance
- Shuttle Bus
- Housing allowance
- Language allowance
- Provident fund
- UniformSales & Purchase & BOI Deputy GM.ID:70883
80,000 THB ~ 100,000 THBChonburiJob Description
Marketing / Sales- To maintain the good relationship with customers.- To making the quotations and submit to customer - To support Customers and Sales Team- To coordinate between the sales team and Customers by managing all P/O, forecast, delivery plan, and any their customers' requirement.- To respond to complaints from customers immediately- To issue Invoice, Packing List, Delivery Note, and all the documents requested by Customers.- To inform Customers of any delays, and problems immediately.- To prepare Customer Survey Forms and send it to Customers, and after return, to report it Sales manager.- To report sales figures, and any other sales related to Sales Manager.- To set Welcome Board as instructed by Sales Team and clear it after Customers leave.- To serve teas when Customers visit Purchasing - Raw material purchasing/ Goods- Raw materials/ Goods purchasing planning both local and overseas sources.- Verifying purchasing request, issuing P/O, purchasing, recording purchasing transactions.- Bargaining price and conditions with supplier.- Purchasing item planning and implementation- To verify received invoices all of items from suppliers /outsources.- To record details of purchased goods.- Selection, Registering New supplier and evaluation of suppliers/ outsources.- To issue evaluation report.- Create purchase policies - Follow up correction and corrective action of suppliers/ outsources. BOI Import& Export:- To propose for approval of raw materials, machines, equipment, and parts for BOI.- Offering BOI clearance of raw materials/ machines, and jobs of database.- Cut-off BOI account both direct and indirect shipments.- To propose cut-off account of loss (out of formulas/ under formulas) Both commercial value and out of commercial value.- To offer approval of return for raw materials and machines/ equipment to overseas.- Proposing approval of investment project/ addition/ revision/ deduction/ updating data of BOI.- To offer for revision approval of formulas/ account of stock.- To offer for revision/ addition of machines list.- To propose for getting approval of leasing/ sale/ rental/ transfer/ transfer receive/ destroy of machine.- To coordinate with Shipping companies/ Customs/Department of Foreign Trade/ Investor Club Association (IC) and related organization.- Documentation of Booking shipments/ Invoices/Packing list/Billing, etc.- To control delivery of import and export all of shipments.- Follow up progress and coordinate to shipping companies of import and export.- Proposing request of Certificate of Origin.
Benefit
- BONUS
- Food Allowance
- Living & Housing Allowance
- Commuting Allowance
- Employee BUS
- Diligent Allowance
- Provident Fund
- Medical Expense
- Personal Accident Insurance
- Uniform
- Night Shift Allowance
- Other attractive benefitsDelivery (Imp/Exp) CoordinatorID:71237
30,000 THB ~ 50,000 THBBTS (Silom Line), MRT LineJob Description
Import/export- Import/export, delivery arrangements and document preparation- Contact customers and suppliers in English- Coordinate delivery schedules- Provide updates on shipments, and resolving any trade-related issues.- Issue PR/PO- Process L/C (Coordinate with banks, clients, and suppliers)- Report to the Japanese management- Other tasks assigned
Benefit
- Social security
- Welfare 3000THB/M
- Group Health Insurance
- Company trip (Yearly)
- Bonus (Average 2 month)
- Salary increase (1 times per year)
- Japanese Allowance
- English Allowance
- OTCustomer Service Representative (Manufacturing)ID:71009
35,000 THB ~ 50,000 THBLatkrabangJob Description
Job Summary:We are looking for a dedicated and personable Customer Service Representative to join our Customer Service team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional support to ensure customer satisfaction and loyalty.Key Responsibilities: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner. Provide accurate information about products, services, and policies. Resolve customer complaints and issues efficiently and effectively. Process orders, returns, and exchanges according to company policies. Maintain customer records by updating account information. Escalate complex issues to the appropriate department or supervisor when necessary. Follow up with customers to ensure their issues are resolved and they are satisfied. Assist in training new customer service staff and sharing best practices. Contribute to team efforts by accomplishing related tasks as needed. Receiving orders from customer and distribute to factories.
Benefit
<Benefit>
- Provident fund
- Group Health insurance
- Annual leave
- Bonus
- Salary adjustmentSales Coordinator [N3]ID:70517
18,000 THB ~ 23,000 THBPathumthaniJob Description
- Support Japanese top management to communicate with Thai employee through interpreting.- Take care of customer via Phone or Email- Responsible for PO, Invoice, Import-Export Process- Support and create documents about sale- Prepare and create documents about after sale- Translate documents such as manual, email from Japanese ,Thai , English.- Others
Benefit
- social security
- Health insurance
- Accident insurance
- Annual bonus
- Salary adjustment
- Meal allowance
- Provident fund
- Employee training and development
- Gasoline costs, travel expenses
- Wedding congratulations
- Vehicle depreciation
- Telephone bill
- Employee uniforms, uniforms
- Cremation assistance money
- Annual trip or annual treat[Chinese Speaking] Interpreter ID:71208
25,000 THB ~ 35,000 THBBTS (Sukhumvit Line)Job Description
> Product: Electronics (PCB/Printed Circuit Board / PWB)Sub Interpreter: - Interpreter between Chinese customers and the sales team- Translate documents in Chinese - Thai - English - For Chinese customers, ensuring clear and accurate communication during meetings and discussions- Help the sales team understand client needs and requirements - Occasionally visit customers with the Sales team - In the future, there is a career path to be an Sales position- Other assigned tasks
Benefit
- Annual leave
- Provident fund
- Social insurance
- Bonus(Depend on performance )
- Company trip
- Company dinner
- Health and accident insurance
- Annual health check
- Japanese language allowance.
- Transportation allowance
- Others【コールセンタースーパーバイザー】日系大手BPO企業 (通勤便利)ID:30786
50,000 THB ~ 70,000 THBBTS (Sukhumvit Line), MRT LineJob Description
会社情報 :同社はお客様企業のビジネスプロセスをコスト削減と売上拡大の両面から支援するサービスをアジアを中心に世界31カ国・169の拠点で展開しています。おすすめポイント :・駅近く、通勤も便利な場所にあります。・現地採用実績多数。安心して働ける環境です。職務内容 :コールセンターの運営・品質管理プロジェクトの管理全般をお任せいたします。案件により、マネジメント頂く人数が変わりますが概ね2～10名程度です。・スタッフ育成・指導・管理・数値管理・運用設計と改善・労務管理・クライアントとの交渉・折衝・レポーティング業務募集背景 :増員募集です。組織構成 :所属部門は100名程の現地採用スタッフが在籍しています。
Benefit
- ビザ・労働許可証支給
- タイ国社会保険
- 会社加入医療保険
- 任意加入医療保険
- 定期健康診断
‐ 退職金積立制度あり
‐ 賞与：業績連動
- 昇給：有
- 有給休暇: 初年度8日付与
※日本在住者の場合、渡航費用は自己負担となります。[Chinese Speaking] Sales Coordinator, Interpreter ID:69319
20,000 THB ~ 35,000 THBBTS (Sukhumvit Line)Job Description
Sales Coordinator: - Generate and prepare quotations and purchase orders (PO)- Support the sales team when they deal with Chinese customers - Contact company branch in China a and Singapore for international trade- Answers inquiries from clients concerning products, their uses, and the industry at large- Provides information, quotes, credit terms, and other bid specifications to clients- Coordinate with customers and control delivery schedule- Control the number of inventory- Provide forecast to suppliers to ensure the plan is optimized- In the future, there is a career path to be an Sales positionSub Interpreter: - Interpreter between Chinese customers and the sales team- Translate documents in Chinese - Thai - English - Occasionally visit customers with the Sales team - Other assigned tasks
Benefit
- Annual leave( first year 7 days)
- Provident fund
- Social insurance
- Bonus(Depend on performance )
(Last year ; 2.5 month)
- Company trip
(Last year ; go to Japan)
- Company dinner
- Health and accident insurance
- Annual health check
- Japanese language allowance.
- Transportation allowance
- Others【受付】日系クリニック (通勤便利・未経験OK)ID:71194
50,000 THB ~ 55,000 THBBTS (Sukhumvit Line)Job Description
会社情報 :当社は2014年にインターナショナルクリニックとしてオープンしました。外来診療、各種健康診断、予防接種等取り扱いは多岐にわたり多くの患者様にご利用頂いています。おすすめポイント :・通勤便利！日系のお店もたくさんある場所で勤務できます。・アットホームな雰囲気。安心して働ける環境です。・医療系未経験の方でも応募可能です！仕事内容 :・受付にて患者様の対応・LINEや電話、メールからの予約や質問への対応・保険書類の取りまとめ・会計業務サポート・クレーム対応募集背景 :顧客満足度を高めるための増員募集です。組織構成 :プロンポン店はスタッフ8名です。
Benefit
- ビザ・労働許可証支給
‐ タイ国社会保険
‐ 現地医療保険
- 医療サポートあり(インフルエンザ予防接種、処方箋等)
- 定期健康診断
‐ 社員旅行、社内イベントあり
- インセンティブ（毎月の利益により算出・毎月平均3,000THB程度支給しています）
‐ 昇給:年2回
‐ 有給休暇: 年6日付与(1年間の繰り越し可能。買取する場合は繰り越しNG)
