Customer Success (Consultant)ID:70817

70,000 THB ~ 120,000 THBBTS (Sukhumvit Line), MRT Line6日 ago

概述

  • 薪资

    70,000 THB ~ 120,000 THB

  • 产业类别

    Software

  • 工作内容

    [Service]
    Cloud Solution for Carbon Emission Visualization

    [Mission]
    Launch of a CS department committed to solving essential issues for decarbonization while building ongoing relationships with customers

    ●Provide operational support onboarding (from introduction to establishment) for customers who newly introduce system, a SaaS for CO2 emissions visualization and decarbonization, to maximize service utilization and implement solutions to customer issues.

    ‐ Onboarding (introduction and establishment) support
    - Planning and operational design of measures related to on-boarding and retention
    - Support for building a business system
    - Planning and execution of measures by utilizing usage data
    - Study of measures to reduce churn rate
    - Gathering customer requests for products
    - Feedback on product development within the company

资格

  • 应征条件

    【Must】
    - Bachelor's degree
    - Good command of English (Business Level)
    ‐ Experience in calculation operations
    - Working Experience (3+ years):
    1. Working at consulting firm,Certification firm etc.
    2. Business planning or sales planning experience at corporate companies
    3. Experience in the area of sustainability

    【Advantage】
    ‐ Experience in Team Lead
    - Customer success experience in a BtoB SaaS company
    - Experience as an implementation consultant or IT consulting in an IT company
    - Experience in strategy/measure planning and implementation in a business unit
    - Working experience at Big 4
    - Proficiency in Microsoft Office (Excel / Words / Power point)

  • 英文

    Level 3 - Business Level

  • 其他语言

    English

附加信息

  • 福利制度

    - Social security
    - Insurance
    - Bonus
    - Others

  • 工作时间

    8:30 ~ 17:30

  • 假日

    - Sat,Sun
    - Public holidays

  • 职业类别

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