Overview

• Salary

  35,000 THB ~ 42,000 THB

• Industry

  Manufacturing(Automotive)

• Job Description

  1. Team Management & Leadership:
  o Supervise and lead a team of sales coordinators, import-export specialists, and logistics personnel.
  o Assign daily tasks, set performance goals, and provide coaching and support to team members.
  o Ensure the team adheres to company policies, procedures, and timelines in all aspects of sales, import, and export operations.
  2. Import and Export Operations:
  o Oversee and ensure the timely processing of orders, shipments, and product deliveries in compliance with international regulations.
  o Monitor and manage inventory levels, ensuring timely reorders for international markets.
  o Collaborate with customs brokers, freight forwarders, and other third-party vendors to ensure smooth delivery processes.
  3. Customer Relations:
  o Serve as a point of contact for key customers and suppliers, managing relationships and ensuring customer satisfaction.
  o Handle customer inquiries, complaints, and provide prompt resolutions to issues related to product orders, deliveries, and documentation.
  o Ensure timely updates on shipping status, product availability, and any potential delays to international clients.
  4. Documentation & Compliance:
  o Review and ensure the accuracy of all export/import documents, including invoices, bills of lading, certificates of origin, and customs declarations.
  o Ensure adherence to all international trade laws, customs regulations, tariffs, and licensing requirements.
  o Stay updated on changing regulations and communicate necessary adjustments to the team.
  5. Sales Support & Coordination:
  o Support the Sales Manager in developing strategies to increase sales in international markets.
  o Coordinate with the sales team to ensure that customer requirements are met efficiently, including product specifications, delivery schedules, and promotional activities.
  o Assist in the preparation of quotations, contracts, and pricing for international sales.
  6. Reporting & Performance Tracking:
  o Track and report on key performance metrics, including sales growth, order fulfillment, shipping costs, and customer satisfaction.
  o Prepare and submit regular reports on import/export activities, sales performance, and operational challenges to senior management.
  7. Problem Resolution & Continuous Improvement:
  o Address operational challenges and conflicts that arise in the day-to-day operations of the import/export process.
  o Propose and implement process improvements to optimize efficiency, reduce costs, and improve service delivery.
  o Collaborate with internal departments (e.g., finance, procurement, marketing) to align objectives and streamline operations.