【Posting Closed】 Technical Support ManagerID:70113
This position is no longer available.
40,000 THB ~ 50,000 THBRamkhamhaeng/Bangkapi/Bueng Kumabout 1 month agoOverview
Salary
40,000 THB ~ 50,000 THB
Industry
Hardware, Telecommunication
Job Description
-Managing the customer support department’s day-to-day functions.
-Responding to escalated customer support issues.
-Implementing customer support processes to enhance customer satisfaction.
-Formulating and revising customer support policies and promote their implementation.
-Informing the team of all new information related to products, procedures, and trends.
-Overseeing and evaluating the team's ongoing training efforts.
-Delivering performance evaluations and following the disciplinary process according to company policy.
-Managing the budget of the customer support department.
Qualifications
Requirement
【Must】
-Prefer Male, Age 30 - 45 years old
-Bachelor's degree or higher in IT or related fields.
-Have experience with IT or technician for 4 years or more and have management experience of not less than 4 years
-Can speak and read and write English.
-Knowledge of AIDC (Automatic Identification and Data Collection) system
-Have own car
.English Level
Level 4 - Conversational Level
Other Language
English
Additional Information
Benefit
-Health Insurance
-Social Insurance
-Bonus (Base on performance)
-Phone Allowance (After probation)
-Car Allowance + Maintenance allowance Km. 7
Baht
-OT
-Annual leaveWorking Hour
08.30 ~ 18.00
Holiday
Sat - Sun
Job Function