Overview

• Salary

  40,000 THB ~ 50,000 THB

• Industry

  Hardware, Telecommunication

• Job Description

  -Managing the customer support department’s day-to-day functions.
  -Responding to escalated customer support issues.
  -Implementing customer support processes to enhance customer satisfaction.
  -Formulating and revising customer support policies and promote their implementation.
  -Informing the team of all new information related to products, procedures, and trends.
  -Overseeing and evaluating the team's ongoing training efforts.
  -Delivering performance evaluations and following the disciplinary process according to company policy.
  -Managing the budget of the customer support department.