【募集終了】 Operation ManagerID:69385

この求人は募集を終了しています。

70,000 THB ~ 80,000 THBMin Buri3ヶ月以上前

概要

  • 給与

    70,000 THB ~ 80,000 THB

  • 業界

    Web Service

  • 仕事内容

    -Increasing moderation quality and efficiency ensuring the highest quality standards and administration of the content audit process.
    -Daily communication with the client to align expectations.
    -Metric driven, analyzing, and reporting on team productivity and delivery of targets to the Head of the department.
    -Maintaining the internal moderation calendar for the relevant programs
    -Ensuring auditing and archiving are completed by each moderator, and that this is completed at the end of each program to the required standard
    -Ensuring that the external moderation deadlines are met, and requisite material provided
    -Maintaining and evaluating assessment procedures including internal and external moderation;
    -Reviewing external moderation reports and ensuring that action is taken to address any concerns and/or recommendations included in the reports.

求めている人材

  • 応募条件

    -At least 1 year of proven experience in an operations management role (team size: 20+).
    -Experiencing in Moderation/ Customer Services/ Quality Assurance/ Community moderation is a plus.
    -Used to work in BPO (Business Process Outsourcing) company is a plus.
    -Have experience working with content management methods and tools.
    -Experience with Google sheets/documents, have good ability to understand/ process data
    -Analytically-minded and detail-oriented
    -Have the ability to handle multitasking, can prioritize, and give solutions to conflicts efficiently
    -Are self-starters and have a high degree of personal responsibility
    -Demonstrate a positive, can-do, proactive attitude
    -Enjoy working and contributing as part of a team

  • 英語

    Level 3 - Business Level

  • その他言語

    Thai, English

その他