Job Description
• Oversee and take-over revenue optimisation schedule as necessary.• Evaluate and improve revenue optimisation process.• Recruit new employees as necessary.• Continuously train and improve ability of team in revenue management and general employee management.• Drive the development of an annual budget for top-line revenues, along with strategies to achieve. (Shared responsibility with DOSM).• Understand hotel competitive market and defined set; relevance to hotel based on market segments, location, price point, and positioning within the competitor set.• Responsible for ensuring that effective strategies are in place, accurately executed and being adhered to by revenue generating departments. (Shared responsibility with DOSM).• Responsible for driving hotel performance to achieve optimal results.• Partner with sales team members to achieve optimal revenues through sales leads, bookings, placement, etc.• Responsible for achievement of monthly key metrics: Budget, Forecast Accuracy, RPI. (Shared responsibility with DOSM) depending on market conditions and metric relevance as set by upper management.• Drive development and execution of strategic pricing strategies and continuously improve strategy and process that is required to execute said strategy.• Responsible for management of relationships between all OTA and distribution partners.• Responsible for all inventory management tactics to optimize hotel results - room type stay patterns and sell-through ability, group blocks, etc.• Responsible for effective communication with hotel-side front office and reservation team and staff to optimize room availability as related to inventory management.• Responsible for forecasting - day by day, segment by segment and demand forecasting based on revenue management strategy required by upper management.• Develop and implement effective transient & group pricing and selling strategies.• Facilitate communication among all revenue team members to ensure all perspectives are considered and strategies understood.• Ensure all relevant hotel departments and members of the sales team are adhering to all standard work.Optimize and distribution partnerships.• Responsible for the successful implementation and continuous improvements in use of all revenue management related tools such as rms, rate shopping, parity, in-house BI tools.• Responsible for the maintenance and uptime of said tools and managing all training documentation, training video, integration maps and relevant procedures.• Responsible for reviewing cost-effectiveness of such tools.• Build and provide reporting helpful to management; upper and property levél.Attend and run necessary meetings required for the revenue optimization process.• Propose and run meetings required for stakeholders in top-line revenue.• Responsible for the training, development, growth and succession of the revenue department as per upper management's direction for the