Plaza Lounge (Manageror or Senior Manager) ID:70243
59,000 THB ~ 72,000 THBBTS (Sukhumvit Line)2日 ago概述
薪资
59,000 THB ~ 72,000 THB
产业类别
Finance(Other)
工作内容
1. Responding to credit card inquiries (Face to Face/Telephone)
- Handling inquiries about lost cards, cards not working, overseas cash advances, and insurance attached to the card
2. Support the Plaza Lounge customers (Face to Face/Telephone)
- Response to customer enquiry
- Support mainly Japanese customers in the lounge area.
- Introducing and making reservations for restaurants, hotels, spas, tours etc.
- Support mainly Japanese customers, but sometimes support customers from China, Taiwan,
- South Korea etc. in English.
3. Negotiate and create promotions for cardholders. (Inbound)
- Consider promotion for cardholders, negotiate with merchants, write a blog, and add content to a website.
4. Preparation of benefit booklet.
5. Posting articles and updating information on the our web site)
- Visit member stores and collect information. Create blog articles (in Japanese) and post them on website.
6. Data summary and analysis of lounge utilization and sales
- Monthly data extraction, data summary, analysis, and report to the manager.
7. Creation and updating of postings in the Plaza Lounge
资格
应征条件
[Must]
- Bachelor ‘s degree or higher
- Japanese JLPT N1 (first choice) reading and writing required *An equivalent level at N2 2 is also possible
- English Business level
- At least 3-4 years of experience in customer service or marketing
- Good communication skills
- People who like to serve customers
[Advantage]
- Preferably have experience studying or working in Japan
- Experience in marketing is a plus英文
Level 3 - Business Level
其他语言
English, Japanese
附加信息
福利制度
- Social Security
- Group insurance (IPD/OPD/Dental)
- Influenza vaccination
- Provident fund (3%)
- Annual health checkup
- Salary increase (1 time / year)
- Bonus
- Perfect Attendance (2,000THB)
- Language allowance
- Travelling allowance (2,000THB)
- Telephone allowance (1,000THB)
- OT (Full payment / Working day 150%, Holiday work payment 150%, Holiday overtime 300%)
- Annual leave (8days / year)
- Public training / Inhouse training
- Company activities工作时间
9:30 ~ 18:00
假日
-Holidays: 2 days off per week
-Possibility to work on Saturday in the future (currently work only Monday-Friday)职业类别
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