Plaza Lounge (Manageror or Senior Manager) ID:70243

59,000 THB ~ 72,000 THBBTS (Sukhumvit Line)2日 ago

概述

  • 薪资

    59,000 THB ~ 72,000 THB

  • 产业类别

    Finance(Other)

  • 工作内容

    1. Responding to credit card inquiries (Face to Face/Telephone)
     - Handling inquiries about lost cards, cards not working, overseas cash advances, and insurance attached to the card
    2. Support the Plaza Lounge customers (Face to Face/Telephone)
     - Response to customer enquiry
     - Support mainly Japanese customers in the lounge area.
     - Introducing and making reservations for restaurants, hotels, spas, tours etc.
     - Support mainly Japanese customers, but sometimes support customers from China, Taiwan,
     - South Korea etc. in English.
    3. Negotiate and create promotions for cardholders. (Inbound)
     - Consider promotion for cardholders, negotiate with merchants, write a blog, and add content to a website.
    4. Preparation of benefit booklet.
    5. Posting articles and updating information on the our web site)
     - Visit member stores and collect information. Create blog articles (in Japanese) and post them on website.
    6. Data summary and analysis of lounge utilization and sales
     - Monthly data extraction, data summary, analysis, and report to the manager.
    7. Creation and updating of postings in the Plaza Lounge

资格

  • 应征条件

    [Must]
    - Bachelor ‘s degree or higher
    - Japanese JLPT N1 (first choice) reading and writing required *An equivalent level at N2 2 is also possible
    - English Business level
    - At least 3-4 years of experience in customer service or marketing
    - Good communication skills
    - People who like to serve customers

    [Advantage]
    - Preferably have experience studying or working in Japan
    - Experience in marketing is a plus

  • 英文

    Level 3 - Business Level

  • 其他语言

    English, Japanese

附加信息

  • 福利制度

    - Social Security
    - Group insurance (IPD/OPD/Dental)
    - Influenza vaccination
    - Provident fund (3%)
    - Annual health checkup
    - Salary increase (1 time / year)
    - Bonus
    - Perfect Attendance (2,000THB)
    - Language allowance
    - Travelling allowance (2,000THB)
    - Telephone allowance (1,000THB)
    - OT (Full payment / Working day 150%, Holiday work payment 150%, Holiday overtime 300%)
    - Annual leave (8days / year)
    - Public training / Inhouse training
    - Company activities

  • 工作时间

    9:30 ~ 18:00

  • 假日

    -Holidays: 2 days off per week
    -Possibility to work on Saturday in the future (currently work only Monday-Friday)

  • 职业类别