Overview

• Salary

  40,000 THB ~ 60,000 THB

• Industry

  Retail

• Job Description

  - Online Sales Strategy Development o Develop and implement online sales strategies to drive growth across all online channels (website, social commerce, and marketplace).
  - Sales and Customer Service Operations o Oversee the daily sales and customer service operations for all online channels, ensuring seamless operations and customer satisfaction.
  - Product and Pricing Accuracy o Ensure accurate product listings and pricing across all online channels to maintain a high level of consistency and transparency for customers.
  - Customer Experience Optimization o Continuously optimize the online customer experience through enhancements in website navigation, product information, checkout processes, and customer service response times.
  - Marketplace Performance Metrics Management o Track and analyze key performance indicators (KPIs) such as sales, website traffic, conversion rates, and ROI for all online marketing efforts.
  - Team Management and Collaboration o Manage and lead the Marketplace team in setting, tracking, and achieving KPIs. Foster collaboration with other departments, such as marketing and logistics, to ensure alignment with broader company goals. o Propose and coordinate training topics for the marketplace team to enhance their skills, ensuring continuous improvement in performance.