IT ManagerID:70777

70,000 THB ~ 80,000 THBNong Khaem8 days ago

Overview

  • Salary

    70,000 THB ~ 80,000 THB

  • Industry

    Manufacturing(Chemicals/Materials)

  • Job Description

    • Working with Regional and Local teams to deliver quality and secure IT services that are aligned with company needs and meet regulatory and legislative requirements.
    • Responsible for high quality, consistently clear and regular communications to promote the technology department and our services.
    • Orchestrate the local IT team to work together as one single high performing agile team in support of offices
    • Work closely with vendors and service providers to innovate and manage highly cost-effective IT services.
    • Create and monitor key performance metrics for continuous service improvement to deliver and exceed user expectations.
    • Point of contact between Regional and Local teams to implement key initiatives for the organisation.
    • Implement and maintain a Problem and Incident Management process
    • Develop and maintain documentation, operational IT procedures, and troubleshooting steps.
    • Embrace and champion operational excellence at all levels of IT/IS operations in all the teams in company.

Qualifications

  • Requirement

    【Must】
    • Over 5 years’ experience in general IT and more than 2 years’ experience in IT client services support with major organizations
    • Demonstrated experience in the management of IT staff
    • Experience in general IT governance (organizational management, technology evaluation, vendors management, program planning, etc.)
    • Project Management and hands on IT Support experience
    • Well-rounded IT technical knowledge across end user computing environments and ITIL service management
    • Relevant certifications (e.g. Information Technology Infrastructure Library, Microsoft Certification, Certified Information Security and/or Project Management Professional, …) are a plus.
    • Fluent in English, both spoken and written (C1 English level) and local language (Thai)
    • Experience with different cultures and languages in Asia would be a plus
    • Bachelor/Diploma or equivalent through experience

  • English Level

    Level 3 - Business Level

  • Other Language

    Thai, English

Additional Information