Boutique Assistant (Luxury Retail)ID:67133

30,000 THB ~ 40,000 THBBTS (Sukhumvit Line)16 days ago

Overview

  • Salary

    30,000 THB ~ 40,000 THB

  • Industry

    Retail

  • Job Description

    Sales and Boutique Operations
    - To maintain a respectable appearance while on duty according to Company’s regulation.
    - To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism.
    - Responsible for overall sales process including walk-in and phone/email clientele.
    - Participate actively to develop new sales opportunities and client relationship development.
    - Ensure support to all operations of the boutique and use of all available sales too
    - Provide operational support and presence to marketing events.
    - To receive stock, check and unpack goods, ensure that goods received are in order.
    - Ensure tidiness and presentability to merchandise and displays.
    - Assist Supervisor/Seniors on daily stock count.
    - Ensure organization and cleanliness of boutique at all times.
    - To ensure all documents relating to receipt and dispatch of goods are properly documented.
    - Any other assignments within your capacity may be delegated from time to time to suit the operations.

    Customer Experience and Service & Business Development
    - Ensure optimal customer experience in the boutique for new sales, customer service (repairs), and all visitor.
    - Provide reliable, accurate and first class customer service.
    - In depth product knowledge and prices (and discount leverages). Able to explain estimates, repairs (time and prices)
    - Participate actively in Customer Relationship Management data collection.
    - To provide aftersales service support in receiving repair watches from customer and prepare necessary documentation
    - To coordinate with Customer Service Department to transfer customers’ repair watches for their necessary action.
    - To ensure that the stock level in boutique is line with Management’s direction.
    - To be alert and report any discrepancies to the Management.

Qualifications

  • Requirement

    - Male/Female
    - Diploma or Bachelor’s degree
    - 1-2 years of experience from luxury retail sales
    - English proficiency minimum TOEIC 800 & above
    - Experience in Customer Service/Hospitality industry

  • English Level

    Level 3 - Business Level

  • Other Language

    None

Additional Information