17 Jobs for IT Helpdesk / IT Support/Admin found
【サービスデスクリーダー】ITトータルソリューション(福利厚生充実、バンコク中心地勤務)ID:68786
70,000 THB ~ 100,000 THBBTS (Sukhumvit Line)Job Description
【会社紹介】タイやアジアに進出した日系企業様向けに、システムや通信ネットワークの構築、クラウドサービスやセキュリティソリューションなどを提供しているITソリューションカンパニーになります。魅力ある社内環境、長く働けるキャリアパスを整備しています。社員のほとんどが現地採用で構成されており、中途入社の方でもすぐにご活躍頂ける環境です。また組織全体で適材適所を重視しており、ご本人の意向があればフレキシブルに部署異動も行っております。日系でありながらアジアに根差した会社として長く働けるよう、それぞれの職種に応じたキャリパス整備やトレーニング支援を行っています。【業務内容】サービスデスクのリーダーとして以下の業務をお願い致します。・ITサービスのインシデントにおける対応、サポート・マネージャーの日々のオペレーション管理業務を補助・日本のサービスオーナーとのコミュニケーション(ミーティング、報告など)・サービスデスク&モニタリングチームのインシデント管理プロセスの改善をサポート・部署全体のパフォーマンスおよびトレンドの定期的なレビュー・インシデントマネージャーへ改善における推奨事項の提案・ドキュメント管理/レポートに関連する総合的な品質管理活動、チーム全体のパフォーマンス向上のためのKAIZEN活動を実施・マネージャーや経営陣から割り当てられるその他の業務やプロジェクトの実施
Benefit
- ビザ・労働許可証支給(費用会社全負担)
- 社会保険
- 傷害保険(試用期間中から 事故治療費60,000THB、死亡時600,000THB)
- 民間医療保険(試用期間後 最大1,000THB年間30回まで、入院時1日2,000THB、歯科医療年間3,000THB)
- プロビデントファンド(試用期間後 会社:勤務年数5年未満5%、5-10年6%、10-15年7%、15年以上8% / 個人:2ー15%から選択可能)
- 賞与:年2回(平均4か月 試用期間後)
- 昇給:年1回(試用期間後)
- 残業代無
- 交通費(試用期間後 月1,200THB)
- カフェテリアプラン(試用期間後 年間5,000THB)
- 各種会社行事(旅行、懇親会など)
- 年次健康診断
- 国外からの赴任の場合は費用補助あり(赴任時の航空券の50% ※上限10,000THB / 住居が決まるまでのホテル代6泊7日分の50% ※上限1,000THB/泊)
- 有給(勤務年数1-2年6日間、2-5年7日間、5-10年8日間、10年以上10日間)
- 病欠(年30日間)
- 個人休暇(年7日間)【サービスデスクマネージャー】ITソリューションカンパニー(福利厚生充実、バンコク中心地勤務)ID:66016
100,000 THB ~ 150,000 THBBTS (Sukhumvit Line)Job Description
【会社紹介】タイやアジアに進出した日系企業様向けに、システムや通信ネットワークの構築、クラウドサービスやセキュリティソリューションなどを提供しているITソリューションカンパニーになります。【主な仕事内容】サービスデスクマネージャー(補佐)として以下の業務をお願い致します。・スタッフ管理、育成・業務プロセス管理・組織運営管理・品質管理・リスク管理・顧客向け業務分析レポートの作成・チーム改善計画の作成、管理・顧客とのコーディネーション・リーダのサポート・新規開拓及び既存顧客に対しての企画提案営業
Benefit
- ビザ・労働許可証支給(費用会社全負担)
- 社会保険
- 傷害保険(試用期間中から 事故治療費60,000THB、死亡時600,000THB)
- 民間医療保険(試用期間後 最大1,000THB年間30回まで、入院時1日2,000THB、歯科医療年間3,000THB)
- プロビデントファンド(試用期間後 会社:勤務年数5年未満5%、5-10年6%、10-15年7%、15年以上8% / 個人:2ー15%から選択可能)
- 賞与:年2回(平均4か月 試用期間後)
- 昇給:年1回(試用期間後)
- 残業代無
- 交通費(試用期間後 月1,200THB)
- カフェテリアプラン(試用期間後 年間5,000THB)
- 各種会社行事(旅行、懇親会など)
- 年次健康診断
- 国外からの赴任の場合は費用補助あり(赴任時の航空券の50% ※上限10,000THB / 住居が決まるまでのホテル代6泊7日分の50% ※上限1,000THB/泊)
- 有給(勤務年数1-2年6日間、2-5年7日間、5-10年8日間、10年以上10日間)
- 病欠(年30日間)
- 個人休暇(年7日間)ERP SupportID:69520
30,000 THB ~ 35,000 THBBTS (Silom Line)Job Description
- Provide first and second-line support for ERP customers, addressing inquiries and resolving issues promptly and effectively.- Offer functional and technical expertise to support customers with implementing, configuring, and maintaining ERP solutions.- Perform ERP software installations, ensuring seamless integration with existing IT systems.- Utilize debugging and tracing techniques to locate and fix bugs and problems within applications.- Deliver technical support and training to ERP end-users.- Deep knowledge of ERP reporting tools to assist customers in generating reports.- Excellent communication and customer-oriented skills
Benefit
- Social security
- Health insurance (OPD/IPD/Dental 6,000 THB per year)
- Accident insurance
- Annual health checks up
- Provident fund (Employee 3-15&, Employer 5%-10%)
- Annual bonus (aver. 2 months)
- Financial support
- Birthday leave
- Wellness leave (in case employee never use health insurance claim in that year/3 days)
- Annual leave 6 days
- Transportation allowance (2,500 THB for non-sales / 10,000 THB for sales)
- Phone allowance 1,000 THBInfrastructure Engineer, Fresh gradsID:69346
20,000 THB ~ 30,000 THBBTS (Sukhumvit Line), MRT LineJob Description
- Design and build network infrastructure, including routing and switching- Implement and manage Firewall/UTM, Load Balancers, or equivalent technologies- Configure and maintain WAN, LAN (including wireless LAN), Internet, and VPN connections- Maintain expertise in Windows/Linux operating systems, TCP/IP protocols, DNS, and DHCP- Implement and manage general MiddleWare solutions such as system backup, redundancy, and monitoring- Demonstrate expert knowledge of virtualization technologies (VMware, Hyper-V) and manage virtual environments- Lead or participate in migrating on-premises systems to cloud platforms (AWS or Azure) or equivalent cloud environments- Conduct basic troubleshooting related to servers and infrastructure components
Benefit
- Social security
- Medical Allowance
- Commuting allowance
- Mobile phone
- Bonus (approx. 1month)
- Salary adjustment (3%+)
- OTERP ConsultantID:69003
25,000 THB ~ 60,000 THBRatchadapisek - PhetchaburiJob Description
- Analyze customer work systems in order to apply the operation for product- Understand a variety of businesses, including production, purchase, sale, service, and others- Understand the work process, internal work flow, specific needs of each business type- Understand the work of each project, Analyze the requirements and then match the capabilities of the software- Produce manual documents about software, Teach how to use it correctly- Able to apply the program as planned and can solve the problem of using according to the standard program features- Develop methods for saving time, cost saving and match the customer's needed- Collaborate with programmers, tester software, and other software or IT companies working together on projects.
Benefit
- Social Security
- Car support
- Phone Support
- BonusProgrammer Analyst (Full-Stack Developer)ID:69424
25,000 THB ~ 45,000 THBAyutthayaJob Description
- Design and develop user interfaces using HTML, CSS, and your preferred JavaScript framework (AngularJS or React)- Develop secure and scalable back-end APIs using C# (.NET Core or ASP.NET MVC)- Design and implement data models using Entity Framework or similar ORM tools.- Integrate with various data sources through APIs and databases (SQL Server, Oracle DB)- Write clean, maintainable, and well-documented code adhering to best practices.- Collaborate effectively with designers, product managers, and other developers.- Utilize Azure DevOps for version control, continuous integration/continuous delivery (CI/CD), and build automation.- Troubleshoot and debug code to ensure optimal application performance.- Maintains knowledge of current activity with respect to relevant state-of-the-art technology, equipment, and/or systems.
Benefit
Bonus: 3-5 Months/year
IT OfficerID:69436
50,000 THB ~ 60,000 THBBTS (Sukhumvit Line)Job Description
- Communication(Google) DNS and networking- Word processing (office) MS office- Access YG- PORTAL (wireless, wired network)- Other business applications for Human resources, accounting use- Setup and manage company laptop, and iPhone- Network Management (wireless, wired network) and access to the AP network - Security Management (Endpoint, EDR)- Communicate with the headquarter and vendors, and operate license management - Attend business trips to Japan and the ASEAN region
Benefit
- Social Security
- BONUS (approx. 2 months)
- Japanese Allowance
- Group insurance : After probation
- OPD
- Annual check up
- Provident Fund
- Salary raise
- New Year Party and OutingSenior Programmer & IT Analyst (Ayutthaya)ID:69423
35,000 THB ~ 55,000 THBAyutthayaJob Description
- Develop new and maintain existing complex and critical applications and sub-applications; ensure reliability of cross-company applications.- Independently design and implement integrated hardware and software computer and information systems to meet company requirements.- Reviews design, programming, timely implementation, testing of applications projects, and code for quality and adherence to standards.- Provides effective education, training, and user assistance to support the work of Programmer in using new report development and query techniques.- Provides guidance and direction on standards, policies and procedures specifically related to data structures, reporting and application.- Provide on-call support for complex and critical computer applications problems and issues.- Accomplishes programming project requirements by coaching programmers.- Maintain currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
Benefit
Bonus: 3-5 Months per year
IT & Compliance Assistant Manager (Ayuttaya)ID:69422
55,000 THB ~ 65,000 THBAyutthayaJob Description
- Develop and maintain information technology and security policies and procedures and ensure that they are aligned to business requirements, information technology strategy, legal/regulatory requirements, and leading industry standard frameworks such as ITIL, COBIT, NIST, ISO 20000, and ISO 27001.- Assist in liaising with ISO and HR to develop policies, procedures, and controls to ensure that they aligned to the business requirements.- Review and propose changes to existing policies and procedures to reflect existing business requirements and compliance with applicable regulations.- Develop, publish, and maintain information security standards for all applicable technologies and information system within the company aligned with leading industry standards such as CIS and NIST.- Collaborate with the H5 group to develop and maintain information technology and security processes and procedures.- Review policy and technology standards exception/waiver requests and recommend appropriate risk mitigation/acceptance approach aligned with the Enterprise Risk Management framework.- Identify and report information technology and security policy, procedure, and standards related metrics to demonstrate value to the IT Director.- Interface with information security awareness function and change management teams to foster awareness of company policies, procedures, and standards among Magnecomp staff.- Interface with other departments to understand business requirements and the role of information systems in supporting business processes.- Interface with the Risk, Certification, and Accreditation team, and Compliance teams to ensure necessary changes reflected in policies to address the risks identified.- Help foster effective teams committed to organizational goals, foster collaboration among team members and teams and use teams to address relevant issues.
Benefit
Bonus: 3-5 Months/year
Interpreter [N2] *BTS ID:66909
30,000 THB ~ 45,000 THBBTS (Sukhumvit Line)Job Description
- Translation of Requirement / Specification / QA documents and other documents as assigned in Thai, English and Japanese- Interpreter at meetings within the company, affiliated companies, or partner companies as assigned (Mainly Thai-Japanese translation)- Coordination between Thai and Japanese people via email and Teams- Follow a Japanese staff member to visit customers- Possibly accompany with Thai engineer to work in Japan (approx. 3 months)- Arrange a meeting between Thai and Japanese staff- Other tasks as assigned
Benefit
- Annual Health Check
- Transportation Allowance
- Social Insurance
- Group health insurance
- Annual company trip
- Over time payment
- Bonus
- Perfect Attendance Allowance
- Annual Leave
- Salary adjustment